Cloud X FKA

FKA twigs' Cloud X - the training shoe rebuilt with the artist.

Engineered mesh upper · CloudTec sole

Shipping policy

Delivery

Cairo and Giza: same day, one working day at the most. Other governorates: 3 to 7 working days. Remote areas: up to 10 working days.

Delivery charge

Delivery is 100 EGP per order, anywhere in Egypt.

Payment

You pay the courier when the order reaches you — cash, card or valU on the courier's machine. There is no online payment on this site.

Checking the order

The courier waits while you open the box and check the pair. You decide at the door which pairs you keep.

If you refuse the order at the door

The 100 EGP delivery charge still applies, because the delivery has been carried out either way. The only exception is a pair that arrives damaged or is not what you ordered — in that case you pay nothing.

Refund policy

Exchanges

You can exchange within 3 days of delivery. The pair must be unworn and in its original box, with all tags and packaging as you received them.

Refunds

We do not offer refunds. Exchanges only.

This is why the courier waits while you check the pair. You inspect before you pay, and you decide at the door which pairs you keep.

Damaged or wrong pairs

If a pair arrives damaged, or is not what you ordered, tell us within 3 days and we will replace it at no cost to you, including delivery.

Delivery charge on exchanges

The first exchange is free of delivery charge. Any further exchange on the same order is charged at 100 EGP.

How to start an exchange

Message us on Instagram @moksha_footwear or on Facebook with your order number, or use the chat on this site. We answer there every day.